💳 Cancellation & Refund Policy
We understand that plans can change. Here’s our cancellation and refund policy to ensure transparency:
1. Service Cancellation:
Clients may cancel services with written notice. For project-based work, cancellation must occur before the development phase begins.
2. Refund Eligibility:
- Refunds are only issued for cancellations made before project commencement.
- No refunds for completed or in-progress work.
3. Non-Refundable Items:
- Consultation fees
- Custom development
- Subscription services after activation
4. Requesting a Cancellation:
Email us at info@dotbotics.io with your project reference and reason for cancellation.