💳 Cancellation & Refund Policy

We understand that plans can change. Here’s our cancellation and refund policy to ensure transparency:

1. Service Cancellation:

Clients may cancel services with written notice. For project-based work, cancellation must occur before the development phase begins.

2. Refund Eligibility:

  • Refunds are only issued for cancellations made before project commencement.
  • No refunds for completed or in-progress work.

3. Non-Refundable Items:

  • Consultation fees
  • Custom development
  • Subscription services after activation

4. Requesting a Cancellation:

Email us at info@dotbotics.io with your project reference and reason for cancellation.