What is CRM? (And Why Small Businesses Can’t Ignore It Anymore)
“CRM is the central nervous system of every growing business.” — Copper Introduction Customer relationships are the heartbeat of your business. From that first “hello” to loyal repeat buyers, every interaction matters. Yet as your contact list expands, the chaos can grow just as fast—emails slip through the cracks, follow-ups get forgotten, and spreadsheets burst at […]
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